Delaware North’s Play It Safe™ | Commitment to Care is a comprehensive program to help keep guests and employees safe and slow the spread of infectious diseases like COVID-19.
We’ve reengineered our operating procedures to minimize contact risk and bolstered hygiene protocols to meet or exceed best-practice guidelines set forth by the U.S. Centers for Disease Control and Prevention (CDC). Each of our facilities undergoes rigorous ongoing deep-cleaning and disinfection.
Key elements of the Play It Safe program include:
Standards for our employees:
New entry screening procedures:
Please note: all patrons must have a mask or similar face covering to enter the facility. This is for the protection of you and all guests and employees.
Our facility is operating under strict occupancy guidelines and patrons will be permitted to enter as occupancy limits permit.
We require that patrons maintain safe social distancing outside the facility while waiting to gain entry as well as inside the facility.
All patrons will be screened and have their ID registered upon entry to the facility. Guests are instructed that they should not approach the facility it they have any symptoms or risk factors for COVID-19.
Symptoms and risk factors for COVID-19:
Patrons who have any of the following symptoms or risk factors should NOT attempt to enter the facility.
You have been in close contact with anyone diagnosed with or suspected of being infected with COVID-19 in the last 14 days.
You are suffering from any of the following symptoms:
The CDC guidelines state that you should remain in quarantine for at least ten days after you first experience symptoms and 72 hours after your symptoms subside.